Care Transformation Master’s Intern

Website Kaiser Permanente

Departments Description – SCMPG Regional department that oversees Care Transformation efforts, including opening our NextGen medical offices – defining technology and space design for ambulatory setting and leading Telehealth operations (video visits regionally).

Project Description – Intern will have the opportunity to get exposure in both areas of our work, including implementation of Urgent Care Experience project and continued deployment and optimization of Telehealth

Essential Responsibilities:


Responsible for contributing high level analytical support to a project or department requiring application of knowledge in marketing, information management, finance, management, economics or statistics.

This position contributes to a full range of project components.

Assigned to at least one project and expected to produce results and report out as a member of a project team.

Organizes assigned project tasks, identifies and structures information collection activities, and sets time lines for completion of required tasks as directed.


Develops tools to identify and to document best practices.

Prepares various excel, word or PowerPoint reports, and works with access database software (or similar tool) to develop data extracts and management information reports.

May be asked to produce graphic information using excel or PowerPoint or similar software.

Contributes to development of management information and analysis conducted, provides recommendations and assists with preparation of formal presentations to communicate results to various management levels.  Identifies alternative solutions to project issues.

Contributes to development project plans to ensure timely deliverables and successful completion of project and demonstrates an understanding of various business intersections.

Assists with identification and development of training information.

Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to revaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Basic Qualifications:




Bachelor’s degree required.

Enrolled in or recent graduate of a MBA or other Master’s level program with an accredited college or university.

License, Certification, Registration


Additional Requirements:

Solid analytical skills, problem solving, project management and critical thinking.

Strong project management skills.

Excellent verbal and written communication skills.

Ability to utilize at a working level Excel, Word, PowerPoint, and Access.

Must be able to work in a Labor/ Management Partnership environment.

Preferred Qualifications:

Knowledge of SQL or SAS highly desirable.

Preferred Skillset

interpersonal skills, organization, project management

Preferred majors 


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