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Service Desk Intern

Website Hatch

With over six decades of business and technical experience in the mining, energy, and infrastructure sectors, we see challenges evolving in every industry. We respond quickly with solutions that are smarter, more efficient, and innovative. We draw upon our 9,000 staff, with experience in over 150 countries, to challenge the status quo and create positive change for our clients, our employees, and the communities we serve.
We’re at the forefront of our clients’ digital transformation journey, successfully implementing emerging digital services into our clients’ projects and operations that unlock a step change in their performance. Join the team to improve project outcomes, leverage the digital twin, deliver systems integration and interoperability, and support decision-making, autonomous execution, and integrated operations and performance centers.

Hatch is currently seeking an IT Service Desk Intern for our Pittsburgh, PA office.

Responsibilities:

Provide IT Support to Hatch Employees including
Hardware Support for Desktop PC’s
Software Support for Desktop PC’s
Rebuilding and Reconfiguration of PC’s
Application Support for MS Office Suite
Operate Help Desk and provide over the phone support
Qualifications:

Recently completed or currently pursuing an Associates of Science Degree in Computer Technology, Information Technology, Computer Science, or other related disciplines
Demonstrated ability to troubleshoot and repair all forms of PC related problems
Well-developed communication both written and oral skills
Ability to function well in a team environment
Strong customer focus
Willingness to learn and undertake formal qualifications
Good people/negotiation skills
Any Microsoft Certification
A+ Certification
Any previous experience with Computer Support or Administration
Customer related skills experience
**MUST provide official or unofficial transcripts in order to be considered for this position

Why join us?

Work with great people to make a difference
Collaborate on exciting projects to develop innovative solutions
Top employer

What we offer you?

Flexible work environment
Long term career development
Think globally, work locally
We’re committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, or any other protected status. If you have any accommodation requirements, please let us know. We’ll do our best to meet your needs in accordance with applicable local legislation.

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To apply for this job please visit jobs.hatch.com.