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Project Manager, Operations Intern (Mba) Facebook Austin, TX

  • Full Time Internship
  • Austin, TX

Website Facebook

If you are looking for professional internships then apply to Project Manager, Operations Intern (Mba) offerred by the Facebook. The program is designed to prepare candidates to solve real-world problems. The Project Manager, Operations Intern (Mba) is located in Austin, TX. Don’t miss the deadline.

Brief Details

Job: Project Manager, Operations Intern (Mba)
Internship
Paid/Unpaid: paid
Company: Facebook
Location: Austin, TX
Application Deadline:

Internship Description

Project Manager, Operations Intern (Mba)

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Community Operations’ Focus Is On Supporting Our Users
Through Both Direct Support Interactions As Well As Scalable Solutions, And On
Improving The Health Of Our Products By Helping People Understand How To Use
Them. Those Who Join Our Teams Are Very Passionate About Solving People’s
Issues, And Are Strong Advocates For The Facebook Community. We Need
Influencers Who Can Align Cross-Functional Partners To Ensure The Best Possible
Experience For Our Platforms.The Abuse Process Teams Within Co Work On
Improving The Support Experience For Various Facebook Abuses – In Areas Like
Compromised And Fake Accounts Across Multiple Facebook Products. The Team
Focuses On Ideating, Testing And Implementing Process Improvements That Enable
Us To Prevent Bad Experiences For The Facebook Community By Efficiently
Reviewing Abuse At Scale And Ensuring The Review Is Accurate And Achieves The
Best Outcome For The Community. If You Like Helping People, Community Operations
Is For You.

Project Manager, Operations Intern (Mba) Responsibilities

  • Deeply
    Understand The Architecture And Integration Points Of Facebook’s Community
    Support Processes, Products And Policies
  • Work
    With Engineers And Interact Cross-Functionally With A Wide Variety Of
    People And Teams Including Collaborating With Partners Such As Policy,
    Legal, And Technical Teams To Improve Operational Workflows Via Process
    Improvements, Automation And Anti-Abuse System Creation
  • Learn
    Complex And Technical Concepts And Systems And Deliver Meaningful Results
    Using Them
  • Communicate
    Highly Technical Results And Methods Clearly
  • Conduct
    Weekly Quality Assessments Across A Global Organization Encompassing
    Complex Workflow Processes
  • Track/Flag
    Trends And Patterns Within The Assessments
  • Perform
    Investigations Of Quality Assessments To Determine Root Cause And
    Recommend Corrective Action
  • Analyze
    Complex Support Flows And Provide Recommendations For Process, Policy And
    Product Improvements
  • Track
    And Analyze Key Operational Metrics To Deeply Understand The Support
    Ecosystem And Help Determine Where To Focus Optimization Efforts
  • Work
    With Cross-Functional Partners To Improve The Community Support Experience
    On Our Existing Suite Of Products
  • Partner
    With Regional Teams To Develop Scalable Solutions To Support Facebook’s
    Global User Base
  • Use
    Problem Solving Skills To Resolve Large And Complex Business Problems
  • Address
    Sensitive Content Issues, Including But Not Limited To Graphic Images,
    Videos And Writings, Offensive Or Derogatory Language And Other Objectionable
    Material

Minimum Qualifications

  • Experience
    Working In An Operations, Analytics, Product, Engineering, Consulting,
    Project Management Or Equivalent Team
  • Experience
    Initiating And Driving Projects To Completion With Minimal Guidance
  • Experience
    Doing Business Process Analysis
  • Experience
    Working With Excel
  • Experience
    Using Sql Queries Or R To Perform Advanced Analysis
  • Strong
    Process Modeling And Problem-Solving Capabilities, And Can Promptly
    Propose Solutions To Address Product And User Needs
  • Experience
    Communicating Results Of Technical Analyses With Non-Technical Partners
    And Leadership Teams To Influence The Strategy Of Those Teams
  • Must
    Obtain Work Authorization In Country Of Employment At The Time Of Hire,
    And Maintain Ongoing Work Authorization During Employment

Preferred Qualifications

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  • Experience
    In One Of More Of The Following Programming Languages: Python, Php Or
    Haskell
  • Experience
    Working With Data Visualization Tools (E.G. Tableau)
  • Experience
    Working In A Technology Company Or Consulting Firm
  • Experience
    In Dealing With Fraud, Abuse, And/Or Spam Investigations Using Various
    Data Sources, Identifying Product Vulnerabilities And Driving Anti-Abuse
    Experiments To Prevent Abuse
  • Intent
    To Return To Degree-Program After The Completion Of The Internship/Co-Op

Facebook’s Mission Is To Give People The Power To Build
Community And Bring The World Closer Together. Through Our Family Of Apps And
Services, We’re Building A Different Kind Of Company That Connects Billions Of
People Around The World, Gives Them Ways To Share What Matters Most To Them,
And Helps Bring People Closer Together. Whether We’re Creating New Products Or
Helping A Small Business Expand Its Reach, People At Facebook Are Builders At
Heart. Our Global Teams Are Constantly Iterating, Solving Problems, And Working
Together To Empower People Around The World To Build Community And Connect In
Meaningful Ways. Together, We Can Help People Build Stronger Communities —
We’re Just Getting Started.

Facebook Is Committed To Providing Reasonable Accommodations
For Qualified Individuals With Disabilities And Disabled Veterans In Our Job
Application Procedures. If You Need Assistance Or An Accommodation Due To A
Disability, You May Contact Us At Accommodations-Ext@Fb.Com.

 

ID: 4fNj0STvwq

To apply for this job please visit www.facebook.com.