Website Delaware North
At Delaware North, as an intern you’re not just here to get coffee but you’re there to gain actual work experience.
Job: Internship at Oriole Park at Camden Yards (Spring/Summer 2019)
Company: Delaware North
Location: Baltimore, MD
Internship at Oriole Park at Camden Yards (Spring/Summer 2019)
Baltimore, MD, USA Add To Job Cart
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Our Exciting Work Environment
This position will be located at Oriole Park at Camden Yards in Baltimore, Maryland, home of Major League Baseball’s Baltimore Orioles.
Delaware North Sportservice is the Concessionaire and Retail Partner at Oriole Park at Camden Yards which includes dining and food services in the general and premium seating areas, as well as providing retail merchandise throughout the 48,565+ seat ballpark.
Our Internship Program provides students in food and beverage, or a related discipline, the opportunity to apply classroom knowledge to real-life work situations under the guidance of a Delaware North Sportservice Manager.
In addition, the intern will have the opportunity to gain the following knowledge, skills, and abilities:
Appreciation for the goals and management styles of the establishment
Opportunity to observe and shadow role models at work in the industry, from entry-level to managerial level
Gain an understanding of the importance of human relations in the operation while increasing their ability to work effectively with staff
Develop an ability to formulate plans to improve the establishment
Develop and enhance their communication and organizational skills through interviewing and training associates, staff evaluations, and preparing work schedules and reports
Create special Guest experiences in accordance with the Company’s GuestPath Universal Service Standards and Operational Standards
Guest Experience and Relations
Interns will be expected to perform duties as assigned by their direct Managers, as well as the required functional responsibilities of the position, which may include:
Supervising the activities of assigned food and beverage or retail personnel
Scheduling employees, groups or temporary personnel
Ensuring the quality of employee performance and guest experience assessments
Assisting with food and beverage or retail functions during events
Assisting in preparation of various operational reports or managerial functions
Preserving positive customer relations and exceeding guest expectations
Performing other duties as assigned
Education & Experience:
We are seeking highly-motivated, hard-working individuals with an interest in food and beverage or a career in the hospitality industry. Knowledge of food and beverage or previous experience in a food and beverage environment is preferred along with excellent oral and written communication skills. Hospitality, Food and Beverage, Retail Management and Business majors are preferred. Additional competencies include:
Customer service oriented
Ability to take the initiative
Ability to work in a fast-paced, high pressured environment
Ability to work well with others/team oriented
Willingness/ability to work long hours
Ability to prioritize multiple demands/time management skills
Frequent walking, throughout the entire facility for the entire length of shift
Constant standing, bending, reaching and repetitive motions
Ability to perform normal lifting up to 50 pounds
May be exposed to variable temperatures, including extreme heat and cold, depending on the season
Process of Internship:
For the 2019 Internship Program, all candidates are required to be entering their Junior or Senior year of College.
Selected applicants will be contacted by Maryland Sportservice HR Department to answer qualifying questions followed by a phone screen, or in-person interview, with Department Managers.
Prior to your phone screen, please confirm with your school that you can receive academic credit, as well as what requirements you will need to meet for your Internship. This information must be shared with your interviewer.
This is a Spring/Summer Seasonal Internship. Looking for candidates at least 18 years of age, willing and able to work most home games (for schedule, go to: https://www.mlb.com/orioles/schedule/printable-schedule); report time for work may vary based on shift.
Must be able to work the majority of home events, including evenings, days, weekends and holidays.
You will earn money while learning valuable knowledge in the Hospitality Sports Entertainment Industry. Other great perks include:
Reduced parking & secure shuttle to the ballpark
Employee discount at our Retail Team Store
Rewards & recognition for exceptional guest service
Security escort at the end of your shift
Supportive and caring management team
Unlimited growth potential with a global hospitality company
Working Advantage employee discount program for entertainment, shopping, gifts and more
To apply for this job please visit careers.delawarenorth.com.