Home » Audio Visual Technology Intern (Summer 2019) Association of Zoos & Aquarium Boston, MA

Audio Visual Technology Intern (Summer 2019) Association of Zoos & Aquarium Boston, MA

  • Full Time Internship
  • Boston, MA
  • Applications have closed

Website Association of Zoos & Aquarium

Association of Zoos & Aquarium internships give you the opportunity to attend meetings with professionals. By interacting with professionals duing Audio Visual Technology Intern (Summer 2019) in Boston, MA you’ll gain new connections and learn how to communicate in a professional environment. Application deadline is approching soon, so apply if you are interested.

Brief Details

Job: Audio Visual Technology Intern (Summer 2019)
Internship
Paid/Unpaid: unpaid
Company: Association of Zoos & Aquarium
Location: Boston, MA
Application Deadline:

Internship Description

Audio Visual Technology Intern (Summer 2019)

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Time Commitment: 2-3 Days per week for 12 weeks

 

For more information and to apply please see: Audio Visual Internship

 

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Summary

 

The New England Aquarium is currently seeking an Audio Visual Technology Intern to assist with the daily operations of New England Aquarium’s multifaceted presentation needs. The A/V Intern will assist with the installation, maintenance, and troubleshooting related to A/V equipment serving both the Aquarium’s public facing exhibits, presentation spaces, event rentals, and internal operations. Additionally, the intern will work directly with a diverse base of staff to troubleshoot A/V needs and concerns. The ideal candidate will be a highly motivated, self-starter, who possess excellent customer service skills and is looking to positively influence the institution’s mission of Protecting the Blue Planet.

 

This position will report to the IT Helpdesk Supervisor. The intern will be an active participant in a dynamic team who are working to implement innovative new technological solutions benefiting all departments within the diverse and expansive operations of New England Aquarium.

 

Duties/Responsibilities include, but not limited to:

 

Installs maintain and troubleshoot Audio/Visual equipment serving a diverse set of needs

Provides maintenance on Aquarium exhibits and AV equipment in conference rooms on equipment including but not limited to iPads, projectors, microphones, speakers, amplifiers and LCD displays                        

Works with staff to resolve A/V issues by talking them through a series of steps, by email, face to face, or over the phone

Prepare reports as needed

Answers high volume of telephone calls, responds to voice mail and email messages

Performs position related duties as assigned

Provides exceptional customer service to all New England Aquarium staff, volunteers, interns and applicants

 Skills/Qualifications:

 

Strong PC skills including working within both Mac and Windows environments

Knowledge of software such as WebEx, Skype, Google Hangouts, Zoom conferencing preferred

Comfortable working in a busy live environment with staff and visitors

Requires a minimum of 2 years of completed undergraduate study

Interest in the fields of technology, computer science, information systems, information technology, computer engineering, or software engineering

Self-motivated and detail-oriented; strong analytical, critical thinking, problem-solving abilities; ability to work independently as well as on a team

Strong interpersonal, organizational, communication (verbal and written), and relationship building skills

Demonstrated experience working in a fast paced environment and customer service experience strongly preferred

Required Events:

 

Orientation (takes place prior to first training or shift with the department)

Meet and Greet

Two Professional Development Lunches

Intern Celebration

Exit Interview

Organizational Description:

 

The New England Aquarium’s mission is to protect the blue planet through hands-on programs, live animal and interactive exhibits, public lectures and forums, and research and conservation projects.

 

This mission is fulfilled through exhibits, and through education, conservation and research programs. Exhibits showcase the diversity, importance and beauty of aquatic life and habitats, and highlight critical aquatic conservation issues. Programs emphasize species, habitats and issues critical to New England. The Aquarium is also a pioneer in marine animal rescue, and a leading ocean conservation organization with research scientists working around the globe.

 

The New England Aquarium serves as a responsive community resource that attracts and involves the broadest possible audience; seeks a culturally diverse staff and governing board that reflect our community; adheres to the highest standards of animal stewardship; and is committed to delivering the highest quality visitor experience in a welcoming and enjoyable manner that evokes wonder, curiosity, understanding, caring and action.

 

Department Description:

 

The Department of Information Technology aids in the design, implementation, and ongoing support of systems that efficiently manage processes in every facet of the Aquarium’s daily operations including daily administrative tasking, the point of sale, audio visual presentations, and internationally renowned research efforts. The team supports and manages the technological needs related to a staff of more than 350 whom serve in five diverse facilities.

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