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What to Expect
Disclaimer: This position is expected to start around January or February 2024 and continue through the entire Spring term (i.e. through May 2024) or into Spring/Summer 2024 if available. We ask for a minimum of 12 weeks, full-time and on-site, for most internships. Please consider before submitting an application.
International Students: If your work authorization is through CPT, please consult your school on your ability to work 40 hours per week before applying. You must be able to work 40 hours per week on-site. Many students will be limited to part-time during the academic year.
Internship Program at Tesla:
The Internship Program is driven by the passion to recognize and develop emerging talent. Our year-round program places the best students in positions where they will grow technically, professionally, and personally through their experience working closely with their Manager, Mentor, and team. We are dedicated to providing an experience that allows the intern to experience life at Tesla by including them in projects that are critical to their team‡s success.
About The Team:
Tesla‡s Sales Service and Delivery team oversees the regional business responsible for getting our products into our customers hands and ensuring that all their service needs are met at the highest level. They engage and educate our customer base and focus on creating a world class experience in buying and owning our vehicle. While challenging the status quo of the automotive experience, the SSD team is continuously pushing the envelope when it comes to operations and execution.
What You‡ll Do
- Analyze end to end service processes to identify gaps and redundancies
- Drive problem solving and continuous improvement initiatives with cross functional teams to improve end to end service processes
- Coordinate with partner teams to optimize the journey with a mix of automation and human touch
- Effectively communicate process and application changes to all stakeholders across multiple organizations/teams
- Provide accurate and insightful analysis and reporting, presenting the data in a clear format for presentations and regular KPI reviews
What You‡ll Bring
- Currently pursuing a bachelor’s degree in Science, Engineering, Business, and/or other quantitative and technical fields
- Evidence of exceptional ability, especially within an ambiguous environment
- Ability to quickly grasp technical concepts at a detailed level, and synthesize implications
- Strong written and verbal communication skills, particularly with senior business leaders
- Excellent analytical skills (e.g., Microsoft Office applications, SQL, Tableau, etc.)
- Experience with JIRA, Confluence, and other project management tools
- Highly collaborative, team oriented, and comfortable leading cross-functional projects, especially those consisting of both technical and non-technical stakeholders
Compensation and Benefits
Benefits
As a full-time Tesla Intern, you will be eligible for:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible
- Medical Plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- LGBTQ+ care concierge services
- 401(k), Employee Stock Purchase Plans, and other financial benefits
- Company Paid Basic Life, AD&D, and short-term disability insurance
- Employee Assistance Program
- Sick time after 90 days of employment and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Commuter benefits
- Employee discounts and perks program
Expected Compensation
$30.05 – $42.07 + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.