Website American Express
You Lead the Way. We‡ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you‡ll learn and grow as we help you create a career journey that‡s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you‡ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company‡s success. Together, we‡ll win as a team, striving to uphold our company values and powerful backing promise to provide the world‡s best customer experience every day. And we‡ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
Business Unit/Role Specific Info:
US Consumer Services: This team is responsible for American Express‡ suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, innovative banking services and products, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs. The team‡s strategy is to build a strong premium Card business differentiated by Membership, which is brought to life by connecting our Card Members to what they love.
We‡re looking for a graduate level intern to support the team on critical and innovative projects as a Summer Analytics Manager Intern.
Broadly the role may entail some of the below listed responsibilities:
Leverage sophisticated data sources to extract relevant data. Conduct strategic analyses to inform business decisions and practical recommendations.
Communicate analytics-based insights to partners.
Develop and automate reports/dashboards to inform partners and senior leaders.
Experience manipulating and extracting business/customer insights from large and complex datasets. Strong programming skills are required (SQL, SAS, R, PYTHON, HIVE, etc.)
Skills/Experience:
Passion for improving end-to-end customer experience, innovation and customer first thinking.
Strong curiosity about digital space and ability to collaborate with technology and product partners.
Ambitious thinker who‡s organized, has phenomenal attention to detail, and can multi-task while still taking into account the big picture.
Strong analytical and decision-making skills – must have the ability to compile, analyze, research, and link complex issues.
Demonstrated ability to work optimally and collaboratively in high pressure situations and balance multiple priority assignments simultaneously – must be a self-starter.
Excellent written and verbal skills, with the ability to effectively communicate at all levels.
Willingness to learn and master new systems.
Knowledge of MS Office applications required.
Requirements/Qualifications:
Currently enrolled in full-time graduate degree program
Students must have a graduation date between December 2024 and June 2025
The final application deadline is Thursday November 30th at 11:59PM ET.
Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you after the application deadline.
Salary Range: $38.45 to $87.00 hourly + sign-on bonus
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:
Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities
At American Express, you‡ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company‡s success. Together, we‡ll win as a team, striving to uphold our company values and powerful backing promise to provide the world‡s best customer experience every day. And we‡ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.