Website Salesforce
Job Description
To qualify if you’re an undergraduate student, you must be a rising junior or senior during summer of 2023. If you’re a graduate student, you must complete your degree in the 2023-2024 academic year.
Turn your interests in technology and explaining how things work into a career! If you‡re studying technical writing, creative writing, journalism, programming, or science, have a streamlined writing style, and a desire to make software easier to use, then we want to meet you. We’re based in San Francisco and we’ve got one of the best technical writing teams in the business. We work collaboratively with developers, product managers, and usability experts to make the Salesforce application easier to use. We write easy-to-understand user interface text, online help, developer guides; we create Trailhead online learning tutorials , videos, and other user assistance to help customers use a variety of business applications. You’re a great match if you’re self-directed, passionate about technology, and are interested in producing high-quality documentation. You‡ll learn innovative technical communication tools and Agile methodologies to build a career!
Responsibilities:
Create and update documentation and user assistance for Salesforce products.
Experience/Skills Required:
Enrolled and working towards obtaining a BS or MS in a communications, technical, or scientific area of study. Please note that in order to be eligible for an internship, we require that you be returning to school the following quarter/semester to work towards completing your degree
Must be attending a college or university in North America
Excellent writing and editing skills
Ability to meet tight deadlines
Ability to adhere to styles and processes
Ability to learn new technologies quickly
Focus on quality and details
Strong team player
Customer advocate
Experience/Skills Desired:
Knowledge of XML or HTML
Experience with authoring and publishing tools
Experience with video and image editing software